It appears that Shannon’s email has not been working for the past week or so – I do not receive emails and I do not know if people are receiving my emails. Our tech people are working on it, but have not resolved the problem yet. If you have emailed me and not heard back from me, this is why. For now, people are welcome to place notes in my file, or speak to me directly. If you have received an email back from the VSB system with an error message, kindly send that email to: firstname.lastname@example.org This will help them resolve the problem. This does not affect Juliana’s email, only Shannon’s.